Call Center Voice Automation Solutions
Nuance Vocalizer Text-to-Speech
Engaging Customer Support. No Voice Talent Needed
Vocalizer is an enterprise-ready spoken output engine that enhances the IVR experience and enables more human, personalized customer interactions for less cost and hassle then hiring voice talent.
Key features & benefits. Enhanced experience
Natural-sounding speech. Vocalizer 6 voices have unmatched expressivity and personality, which provides a more appealing customer interaction. Faster service for customers.
Vocalizer can provide customers with the information they want to hear and help to route service issues to the correct departments for faster service.
Superior caller experience
Vocalizer can be used to communicate using high-quality text-to-speech and/or a blend of pre-recorded audio and IVR to deliver seamless conversations.
Vocalizer offers premium voices, which provide the most natural IVR experience imaginable and can help enhance the customer service experience.
Fine-tune your speech output
Vocalizer Studio allows you to evaluate and adjust text processing and pronunciations, as well as fine-tune speech output by customizing intonation and expressivity. Read more
Consistent output across applications
Multiple speech-based applications can share the same instance of Vocalizer 6, providing a consistent brand experience, while still being tracked separately.
Superior readout is available in 43 languages and 82 voices to support global business efforts. Read more
VXI VoIP Headsets deliver unmated quality, less distortion and noise reduction than any other headset available. The VX150 Wireless is superior in quality
Quintum/VegaStream SIP VoIP Gateways
Quintum and VegaStream gateways distributes seamless VoIP for voice traffic between your telephone equipment, Voice over IP networks and PSTN. It can be used to bridge an analog PBX to the VoIP IP Communication Management solutions we offer. Read More